Philippines Job Fair - THE BIGGEST JOB FAIR IN 2008! - The Career and Entrepreneurship Fair 2008 - May 21-22 World Trade Center
March 27, 2008
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JOIN THE BIGGEST JOB FAIR IN 2008
How would you like to have thousands of qualified, motivated, proactive individuals from a wide range of industries in your talent pool?
The Career and Entrepreneurship Fair 2008 will be opening its doors at the World Trade Center this May to invite the following opportunity-searching professionals:
- Fresh graduates of SY2007-2008
- Seasoned supervisors and veteran skilled workers
- Technical/vocational workers from the blue-collar industries
- Career shifters
- OFWs who came back and are looking for work in the Philippines
- Freelancers who want to showcase their services
Industries covered include:
- Banking and Finance
- Contact centers and BPOs
- IT
- Mass Media and Communications
- Advertising and the Creative Arts
- Manufacturing
- Education
- Engineering
- Tourism
- Health and Medical
- Transportation
- AND A WHOLE LOT MORE
The CEF 2008 will also provide your company the following benefits:
- Increased profile and visibility among the public
- Effective marketing of your brand
- Paperless e-recruitment technology to make the most of your recruitment time and efforts
- Network opportunity with potential candidates and senior officials from the public and private sectors
Limited booth space is available, so do make your order as soon as possible to be guaranteed a space.Reserve now and be part of the most anticipated career event of the year.
As our exhibitors, you can expect premium service, excellent booth locations, infrastructure for support, as well as promotional and marketing activities that will help draw in the crowd.
QUALITY RECRUITMENT STARTS HERE.
For inquiries, call (02) 914-8000 and look for Lloyd
or e-mail cs@jobsdb.com.ph.
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The CEF is the latest among the numerous career events that we have established for our recruiter and jobseeker communities. Our track record speaks for us:
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| REGIONAL EVENTS |
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Career Expo 2008 - Singapore
Close to 30,000 visitors came
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Career Fair 2007 - Malaysia
Over 30,000 visitors came
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Career Exhibition 2007 - Thailand
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| PHILIPPINE EVENTS |
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Consortium for Women’s Colleges Job Fair 2007
28,394 applications
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The Department of Labor and
Employment Job Fair 2007
8,114 applications
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e-Job Expo 2007 (in partnership with the People Management Association of the Philippines)
69,958 applications
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Career & Education Fair 2006
34,143 applications
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Outsourcing Tasks For the Philippines - Sulit
March 19, 2008
What is bad for the US economy will be good for the Philippines and outsourcing.
Call Center Solutions by Call Center Trade Dot Com! Hardware - Software - Voip
March 17, 2008
Call Center Trade specializes in providing information about Call Center hardware, Call Center Software and Hosted Call Center ASP Solutions.
Job Interviews: Tips on Business and Social Protocol, Power Dressing and Style
March 16, 2008
Do your employees and management team present themselves in a way that is consistent with your product and organizational goals?
Professional and technical expertise are no longer the absolute keys to business success. In today's evolving business market, the way your company presents itself can be the distinguishing factor between you and your competition. In fact, marketing research has established that your staff will most often determine the future of your business, based on the first impressions they make on your potential customers. First impressions make lasting impressions!
Your employees’ “soft skills” – their etiquette and behavior in all business situations — can have a profound effect on the success and reputation of your organization. When someone leaves an organization, how often do you hear people say, "they just didn't fit in” or “they just didn't work out”? That's generally referring to some deficit on the soft skills side.
Our Image Consultant, Ms. Ginny Villegas will hone your staff's soft skills in these 2 half-day seminars:
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Corporate Image Enhancement Series: Business and Social Protocol
Date: April 11, 2008
Time: 8:30 AM to 12:00 NN (Morning Session)
Venue: Dusit Hotel Nikko, Makati City
Seminar Description:
Work yourself up the corporate ladder with confidence and grace! Our aim is to provide you with the principles and skills needed to be competent professionals and to project that professional image. This seminar will hone your business and social skills.
Seminar Outline:
- Business Protocol
- Good manners and consideration for others
- The art of introductions; the handshake and presenting the business card
- Office decorum; boardroom etiquette; phone etiquette
- Social Etiquette
- Table Etiquette: Business lunches and formal dinners
- Cocktail Party know-how
- Travel Etiquette
Empowered with these skills, your employees will become strategic assets, using their finely honed talents to enhance business relationships.
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Corporate Image Enhancement Series: Power Dressing and Style
Date: April 11, 2008
Time: 1:30 PM to 5:00 PM (Afternoon Session)
Venue: Dusit Hotel Nikko, Makati City
Seminar Description:
We live in an era of appearances and Power Dressing.
It's all about looking the part and projecting the right image.
Even more important than the impression one's dress makes on others is the impact it has on one's own attitude and demeanor.
This seminar will give you both the knowledge and skills needed to create a professional 'Power Image' and to improve your fashion sense and personal style.
Seminar Outline:
- Image Enhancement builds confidence
- Grooming and Skincare tips
- Color Coordination
- Wardrobe Building
- Identify fashion personality, know body type, invest in basic colors
- Hairstyles and Accessories
- Propriety: corporate, formal, smart casual, sports and leisure
- Elegance and Poise: stand and walk with élan
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Reserve your seats NOW! SAVE P700 (prior to March 11, 2008)!
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00 (Pay on or before March 11, 2008)
Regular Rate : PHP. 2,848.00 (Starting March 12, 2008)
LEARNING INVESTMENT INCLUDES: A "Fun-filled" Learning Experience, complete with Learning Manuals/Hand-outs, Certificates, and Freebies!! Plus... Sumptuous Snacks!
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Outsourcing Training in the Philippines: Satisfaction in the Eyes of a Customer - March 27 - 28, 2008
March 10, 2008
FACT:
Increasing competition is forcing businesses to pay much more attention to satisfying customers, including providing STRONG customer service.
8 Rules
For Good Customer Service
From Susan Ward
Good Customer Service Made Simple
Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long.
Good customer service is all about bringing customers back.
And about sending them away happy – happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
If you’re a good salesperson, you can sell anything to anyone once.
But it will be your approach to customer service that determines whether or not you’ll ever be able to sell that person anything else.
The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue.
How do you go about forming such a relationship?
By remembering the one true secret of good customer service and acting accordingly;
“You will be judged by what you do,
not what you say.”
I know this verges on the kind of statement that’s often seen on a sampler, but providing good customer service IS a simple thing.
If you truly want to have good customer service, all you have to do is ensure that your business consistently does these things:
1) Answer your phone.
Get call forwarding. Or an answering service. Hire staff if you need to. But make sure that someone is picking up the phone when someone calls your business. (Notice I say “someone”. People who call want to talk to a live person, not a “fake recorded robot”.)
2) Don’t make promises unless you WILL keep them. UNDER PROMISE AND OVER DELIVER!
Not plan to keep them. Will keep them.
Reliability is one of the keys to any good relationship, and good customer service is no exception.
If you say, “Your new bedroom furniture will be delivered on Tuesday”, make sure it is delivered on Tuesday. Otherwise, don’t say it.
The same rule applies to client appointments, deadlines, etc..
Think before you give any promise – because nothing annoys customers more than a broken one.
3) Listen to your customers.
Is there anything more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn’t been paying attention and needs to have it explained again?
From a customer’s point of view, I doubt it.
Can the sales pitches and the product babble. Let your customer talk and show him that you are listening by making the appropriate responses, such as suggesting how to solve the problem.
4) Deal with complaints.
No one likes hearing complaints, and many of us have developed a reflex shrug, saying, “You can’t please all the people all the time”. Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.
5) Be helpful - even if there’s no immediate profit in it.
The other day I popped into a local watch shop because I had lost the small piece that clips the pieces of my watch band together. When I explained the problem, the proprietor said that he thought he might have one lying around. He found it, attached it to my watch band – and charged me nothing! Where do you think I’ll go when I need a new watch band or even a new watch? And how many people do you think I’ve told this story to?
6) Train your staff (if you have any) to be ALWAYS helpful, courteous, and knowledgeable.
Do it yourself or hire someone to train them.
Talk to them about good customer service and what it is (and isn’t) regularly.
Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, “I don’t know, but so-and-so will be back at...”
7) Take the extra step.
For instance, if someone walks into your store and asks you to help them find something, don’t just say, “It’s in Aisle 3.” Lead the customer to the item. Better yet, wait and see if he has questions about it, or further needs. Whatever the extra step may be, if you want to provide good customer service, take it. They may not say so to you, but people notice when people make an extra effort and will tell other people.
8) Throw in something extra.
Whether it’s a coupon for a future discount, additional information on how to use the product, or a genuine smile, people love to get more than they thought they were getting.
And don’t think that a gesture has to be large to be effective.
The local art framer that we use attaches a package of picture hangers to every picture he frames.
A small thing, but so appreciated.
If you apply these eight simple rules consistently, your business will become known for its good customer service.
And the best part?
The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!
**SPECIAL ANOUNCEMENT**
DONT MISS THIS!!
SERVEBEST
"A CUSTOMER SERVICE WORKSHOP"
Date: March 27 - 28, 2008
Time: 8:30 AM to 5:30 PM
Venue: Astoria Plaza, Ortigas, Pasig City
WORKSHOP OVERVIEW:
The program provides practical strategies and techniques resulting in to excellent customer satisfaction. This workshop experience provides extremely useful approaches to help ensure that products and services are produced.
Participants will learn the true meaning of exceptional service, how to project a customer-friendly image, how to handle demanding customers leading to both productivity and profitability.
Statistics show that consumers tell 9 – 12 people when they receive good customer service, yet they tell 20 people when they receive poor customer service. Amazingly, consumers will spend up to 10% more for a product or service if they will receive better quality and service. These statistics demonstrate the value of providing exceptional customer service... all the time!!
To benefit from the advantages SERVEBEST! can provide, employees need to internalize service from within!
WORKSHOP OBJECTIVES:
Internalize "WOW" service as a "WAY" of life!
o Gain confidence in handling internal and external customer requirements
o Ensure excellent delivery of products/services
o Develop appropriate and systematic procedures in handling customer complaints particularly in after sales service
o Develop a personal action plan to acquire customer service skills
TARGET PARTICIPANTS:
o FRONTLINE MANAGERS
o FRONTLINE PERSONNEL
o CUSTOMER RELATIONS OFFICER
o CUSTOMER SERVICE SUPERVISOR
o CARING LEADERS
o HARDCORE TRAINERS
o SERVICE ORIENTED INDIVIDUALS
COURSE OUTLINE (DAY ONE) March 27, 2008:
Module 1 - Understanding the Customer and Customer Service
Who is a customer and how do I treat him right? How can I transform my service from GOOD TO GREAT?
What is the impact of excellent customer service to financial gain?
Module 2 - Emotional Intelligence: Key to a Stable Personality
Self mastery leads to a peaceful way of life, even in times of great and unexpected conflict.
Learn how people use this to achieve infinite possibilities in dealing with difficult personalities.
Module 3 - Appreciating uniqueness and diversity of people
Knowledge goes a long way toward the delivery of exceptional customer service. The behavioral matrix of people ensures a great deal of acceptance on people's differences.
Module 4 - Projecting a charming personality
In people relationships, sometimes it's not what you say but how you come across visually and linguistically.
Captivate complainers through your stable, powerful but safe presence.
Module 5 - Practical Ways to Keep a Customer Delighted
Learn and internalize four easy-to-follow but not rigid steps in resolving an issue with an irate customer.
Discover how this very conversational formula can lead you to a stress-free conflict
Module 6 - Stress Management: Key to a Balanced Service Personality
Manage your stress well and discover a "spa-like, wellness-inspired" day-to-day operation. Master the secret of gaining more power despite toxic and mind-boggling service scenarios.
COURSE OUTLINE (DAY TWO) March 28, 2008:
Module 1 - Dealing with Complainers
Strategize interaction with angry customers in an instant by quickly assessing
what kind of complainer your dealing with.
Module 2 - Powerful Listening
Communication plays a vital role in easing out the situation.
Be on top by keeping quiet and globally understand the space of your complainer.
Module 3 - Tools of the Trade: Voicemail, Email, Memos
Multi-media application supports the confidence of your customer.
The best customer is a well informed customer.
Module 4 - The Service Vocabulary
Neutralize the "atmosphere" using calming words and statements sending an unspoken dialogue like "everything will be ok" and "I am in control of the situation".
Module 5 - The Service Laboratory
Develop and customize systematic procedures and standards in handling complaints
especially in the areas of warranty administration and after sales service
Module 6 - Coaching as an Effective Tool to Sustain Excellent Customer Service
Maximize full potentials of world-class customer service by empowering your team
to being "ambassadors of service".
WORKSHOP METHODOLOGY:
| DYNAMIC LEARNING! | VALUES INTEGRATED | EQ CENTERED | LEARNER FOCUSED
WE CUSTOMIZE DESIGN OF TRAINING PROGRAMS FOR EXCLUSIVE RUNS.
Reserve NOW and SAVE P2,500 (prior to February 27, 2008)!* Limited to only 30 Participants
Learning Investment for the 2-Day Seminar/Workshop:
Super Saver Rate: P8,848 - VAT INCLUSIVE (pay on or before February 27, 2008)
Early Bird Rate: P9,948 - VAT INCLUSIVE (pay on or before March 13, 2008)
Regular Rate: P11,348 - VAT INCLUSIVE (starting March 14, 2008)
LEARNING INVESTMENT INCLUDES: A "Fun-filled" Learning Experience, complete with Learning Manuals/Hand-outs, Certificates, Freebies and FREE Parking!! plus... Breakfast, Sumptuous Buffet Lunch & Snacks
For the benefit of:
www.abetterchancefoundation.org.ph
For seat reservations or queries, please call Mitch
or Kristine...
ARIVA! Seminar & Convention Organizers
895-8058 / 895-9527 / 890-9651
Call/Text: 0917-3257870
Email: SuccessSeminars@Ariva.com.ph
R E G I S T E R O N L I N E: www.Ariva.com.ph
APRIL 2008
Date: April 10, 2008
Time: 8:30 AM to 12:00 NN (Morning Session)
Venue: ASTORIA PLAZA, Ortigas, Pasig City
BUSINESS ENGLISH COMMUNICATION SERIES:
Peak Performance on the Phone!
Does your “phonetics” still entail sincere servicing?
Here’s a course that lets you improve phone-servicing
skills (landline and cell based). Knowing more about
phone management gives you the edge in servicing.
It’s time to give your front liners that POP-experience
for you to achieve exemplary professional image and
winning business results!
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 10, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 11, 2008)
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Date: April 10, 2008
Time: 1:30 PM to 5:00 PM (Afternoon Session)
Venue: ASTORIA PLAZA, Ortigas, Pasig City
BUSINESS ENGLISH COMMUNICATION SERIES:
Speak to Succeed!
Encounters…meetings…functions…events…you name it!
They all happen at work! And just to be consistently
considered unblemished with our spoken English—
there are still Filipino professionals who would rather
keep silent or distant in situations like these. Question?
Are you one of them? Time to shine, my friend! If fear of
using English is what actually stops you, don’t let these
kind of frights manage you. It’s about time you manage
them! Here’s a course that lets you gain confidence in
conversational English and use it as one great tool for
professional success!
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 10, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 11, 2008)
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Date: April 11, 2008
Time: 8:30 AM to 12:00 NN (Morning Session)
Venue: Dusit Hotel Nikko, Makati City
CORPORATE IMAGE ENHANCEMENT SERIES:
Business and Social Protocol
Work yourself up the corporate ladder with confidence
and grace! Our aim is to provide you with the principles
and skills needed to be competent professionals and
to project that professional image. This seminar will
hone your business and social skills.
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 11, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 12, 2008)
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Date: April 11, 2008
Time: 1:30 PM to 5:00 PM (Afternoon Session)
Venue: Dusit Hotel Nikko, Makati City
CORPORATE IMAGE ENHANCEMENT SERIES:
Power Dressing & Style
Make an impact with a power image! Our seminar will
provide you with the knowledge and skills needed to
create a professional image and to improve your fashion
sense and personal style.
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 11, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 12, 2008)
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Date: April 16 - 17, 2008
Time: 8:30 AM to 5:30 PM
Venue: ASTORIA PLAZA, Ortigas, Pasig City
MANAGING YOUR SALES RESULTS:
PERFORMANCE MANAGEMENT
Beyond the traditional booking of sales, this session addresses
the concern of measuring effort that would lead into the
Performance Management process.
Learning Investment for the 2-Day Seminar-Workshop
Super Saver Rate : PHP. 8,848.00
(Pay on or before March 17, 2008)
Early Bird Rate : PHP. 9,948.00
(Pay on or before April 11, 2008)
Regular Rate : PHP. 11,348.00
(Starting April 12, 2008)
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Date: April 17 - 18, 2008
Time: 8:30 AM to 5:30 PM
Venue: ASTORIA PLAZA, Ortigas, Pasig City
TEAM MATTERS: DEVELOPING
TEAM LEADERSHIP SKILLS PROGRAM
"Team" is a word and concept that is being discussed
more and more as businesses and organizations strive
to improve profitability, effectiveness, and efficiency.
Building a team is hard work. It can also be quite stressful
if you lack the team skills.
Attend our two-day skills based workshop that
enhances team leader skills to effectively lead and
motivate team. This is a unique training program that
equips team leaders with tools and techniques in
assessing the team's level of "team-ness" and create
action plans to address gaps.
Learning Investment for the 2-Day Seminar-Workshop
Super Saver Rate : PHP. 8,848.00
(Pay on or before March 17, 2008)
Early Bird Rate : PHP. 9,948.00
(Pay on or before April 12, 2008)
Regular Rate : PHP. 11,348.00
(Starting April 13, 2008)
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Date: April 24 - 25, 2008
Time: 8:30 AM to 5:30 PM
Venue: CSB HOTEL, MANILA
SUCCESS SERIES CONVENTION
"ReDiscover the Power of Professionalism"
(2008 Convention for Executive Secretaries and
Administrative Executives)
Learning Investment for the 2-Day Convention
Super Saver Rate : PHP. 5,348.00
(Pay on or before March 7, 2008)
Early Bird Rate : PHP. 6,148.00
(Pay on or before March 24, 2008)
Regular Rate ; PHP. 6,848.00
(Starting March 25, 2008)
Philippine Marketing Association - World Marketing Conference - June 19-20 - SMX Convention Center
March 10, 2008
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The biggest international marketing convention rocks Manila!
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Philippine Marketing Association
World Marketing Conference and
International Trade Show
ASIANNOVATION
-Rocking the World-
Supported by the ASIA MARKETING FEDERATION
Discover the latest marketing Breakthroughs and learn from Asian innovators on June 19 and 20, 2008
at the SMX Convention Center.
WORLD MARKETING CONFERENCE TOPICS/SPEAKERS
Keynote:
Repositioning Asia 2.0: From Bubble to Sustainable, to the Most Dynamic Economy.
Hermawan Kartajaya
President, World Marketing Association
Chairman, Markplus, Inc.
ASIAN SUCCESS STORIES
1. Asian World-Beaters
Emily A. Abrera – Chairperson, McCann Regional Management Board
Agora Awardee (1995), Marketing Management
2. Singapore’s Global Brands- Setting World-Class Standards
Marketing Institute of Singapore
3. Creativity Crossing Continents
Marketing Association of Thailand
4. India’s IT Global Revolution
(Speaker for Confirmation)
5. Korea’s World-Class Car Brands
(Speaker for Confirmation)
6. Global Brands from Emerging Economies
Dato Sharifah – Chairperson, Institute of Marketing Malaysia
Sarah Fernando – Sri Lanka Institute of Marketing
STRATEGIC MARKETING
1. Blue Ocean Strategy
Josiah L. Go – Chairman, Mansmith & Fielders, Inc.
TOYM (2001) Awardee
Agora Awardee (1994), Marketing Education
2. Going Global with Guts (and a Shoestring Budget)
Jovel M. Cipriano – Founder & Chief information Officer, Pinoydelikasi.com
Winner, E-Business Category, World Summit Award (2003 Dubai)
3. Chinese Wisdom in Marketing
Lawrence Pang – President, The Society of Chinese Wisdom & Management (HK)
4. Innovative Marketing for Mobiles
Gerardo C. Ablaza, Jr. – President, Globe Telecom
2004 Asia Business Leader of the Year (CNBC and TNT)
2004 Best Asian Telecom CEO (Telecom Asia)
WHAT’S NEW IN THE WORLD
1. New Media Trends
Richard Leung – Regional VP, Aegis International
2. Marketing to the Digital Generation
Craig Harvey – Regional Media Director, Synovate International
3. Reinventing Global Partnerships
Andy Law – Founder, The Law Firm (London)
4. Predicting Consumer Behavior
(Speaker for confirmation)
5. Yahoo: Life-changing Innovations!
(Speaker for confirmation) Yahoo Singapore
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REGISTRATION FORM
NAME OF COMPANY: _____________________________________________________________
ADDRESS: ______________________________________________________________________
TEL NO.: ______________________________________ FAX NO.: _______________________
NAME OF AUTHORIZED SENDING OFFICER: __________________________________________
E-MAIL ADDRESS: _________________________________ MOBILE: ______________________
Please register the following:
NAME OF DELEGATES NICKNAME POSITION E-MAIL ADD.
________________ _________ ________ ______________
________________ _________ ________ ______________
________________ _________ ________ ______________
________________ _________ ________ ______________
________________ _________ ________ ______________
DON’T MISS THIS GREAT EVENT! REGISTER NOW!
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LOCAL DELEGATES
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PMA MEMBERS
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NON-PMA
MEMBERS
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OVERSEAS DELEGATES
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Early Bird
(Feb 1-Mar. 16)
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P 9,000
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P 10,000
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Early Bird:
US$ 400
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Regular Rate
(Mar. 17-June 18)
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P12,000
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P 13,000
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On-site:
US$ 500
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On-Site (June 19)
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P 14,000
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P 15,000
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TERMS AND CONDITION
• PLEASE MAKE ALL CHECKS PAYABLE TO THE PHILIPPINE MARKETING ASSOCIATION.
• RESERVATION SHALL BE ACCEPTED BASED ON FULL PAYMENT ON A FIRST-COME FIRST-SERVE BASIS.
• CONFERENCE FEE INCLUDES A ATTENDANCE TO ALL TECHNICAL SESSIONS AND ALL MEALS (2 COFFEE BREAKS AND LUNCH DAILY)
• SINCE THERE ARE DIFFERENT RATES, CONFERENCE FEES SHALL BE BASED ON WHEN THE ORGANIZER RECIEVES YOUR CHECKS.
• PLEASE ARRANGE FOR PICK UP YOUR CHECK OR HAVE YOUR MESSENGER DELIVER YOUR CHECK TO THE PMA SECRETARIAT.
• CANCELLATION SHALL NO LONGER BE ALLOWED A MONTH BEFORE THE CONFERENCE DATE, HOWEVER, CHANGE OF PARTICIPANTS SHALL BE ALLOWED.
________________________ ___________
AUTHORIZING OFFICER DATE
Come and be a member of one of the most prestigious Professional Organizations in the country.
At the Philippine Marketing Association you get to affiliate with other international marketing organizations, network with people that matter in marketing, promote your products and qualify for awards and recognitions.
To be a member, call us at 895-8058 / 895-9527 and look for Kate Palaña, the Chairperson for Membership Retention.
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For more information and/or to register, please feel free to call us:
Events Marketing Partner:
ARIVA! Seminar & Convention Organizers
895-8058 / 895-9527 / 890-9651
Call/Text: 0917-3257870
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TeleDevelopment Services Inc.’s First Night Call Center Job Fair and Party - March 29, 2008 , ADB Avenue, Ortigas
March 08, 2008
READY. GET SET. GO.
READY to land that call center job you’ve always wanted?
READY to do something out of the ordinary?
Then GET SET to participate in TeleDevelopment Services Inc.’s first night call center job fair and party in one.
Jobs@Night offers you the opportunity to:
• Get hired in one of the top call centers in the country
• Go through call center training for free
• Earn extra cash by referring your friends
• Chill out during the party after the recruitment activity
• Meet and mingle with other people
So leave your business clothes at home and
GO to the Prestige Parking Lot along ADB Avenue on March 29, Saturday. Admission is absolutely FREE.
The job fair starts at 4:30 pm and you unwind during the party to enjoy MUSIC, LIVE PERFORMANCES and TREATS until midnight afterwards.
GO celebrate! Celebrate with us.
Remember – job opportunities lurk at night. So see you there.
*For more information about the event or to PRE-REGISTER or PRE-APPLY, call (02)631-8230 from 8AM to 8PM. Look for Chris or Eric. You may also email us at jobsatnight@teledevelopment.com
Jobs@Night is a project of TELEDEVELOPMENT SERVICES INC. in partnership with STUDIO23, THE PHILIPPINE STAR, CAREER GUIDE section, Jobstreet.com
An Effective Corporate Writing Workshop for Secretaries and Administrative Support Staff
March 06, 2008
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Sharpening your Staff-Writing Skills
An Effective Corporate Writing Workshop for Secretaries and Administrative Support Staff
Date: March 13 - 14, 2008
Time: 8:30 AM - 5:30 PM
Venue: Astoria Plaza, Ortigas, Pasig City
Workshop Description:
In these times where every work needs to be done fast and accurate, it seems that writing has always become a very challenging task for anybody of age or position. And though we have supportive staff that we rely on with our writings…somehow…somewhere…the details of our messages still gets distorted!
This therefore leads us to either painful editing or endless rewriting. Wouldn’t you want to have somebody on your team who can actually function as your “helpdesk” in writing communications?
Time to turn your secretaries, administrative staff (or anybody who officially writes for you) to “purposive advocates” in corporate writing! Here’s a two-day writing program that aims to awaken the sensitivity and enhance the writing skill in every learner—this would definitely lead them to adapt to your writing style and, deliver your utmost writing intent, professionally and constructively!
This fun-learning writing program will let learners:
• Value their writing functions as they get to understand their role in staff writing process.
• Manage their writing apprehensions and minimize mental blockage.
• Become service-oriented in written message delivery.
• Be purposive in the process of putting your messages on paper.
• Adapt to your writing tone and style.
• Apply winning writing trends in terms of packaging, & readability.
Workshop Outline:
DAY ONE – Thursday, March 13, 2008 (from 8:30 AM to 5:30 PM)
Module 01 - What’s in it with Staff Writing?
Stemming from corporate (or business) writing, most tend to get misled when bosses would ask the question —“Can you write well?” And eventually, the unsure staff may answer—“A little…” But what the bosses meant was actually different. Want to know what it is? Know what staff writing is all about!
Module 02 - Want to Be A Corporate Staff Writer?
You see, anybody can be a corporate staff writer! But to staff write well, you must have a clearer view of your role in writing. Find out how valuable you are in the process of delivering (not just) written messages.
This would mean empowerment on your part—personally and professionally! Remember, unsolicited motivation leads to better service!
Module 03 - What’s in A Staff Writer’s Toolbox?
Just like any other skills, there are what we call “bare necessities” that would be very helpful to your staff writing career. And speaking of learning the craft…drills, frills, and fun awaits you in this course!
Module 04 - Staff Writing Meant Servicing!
To staff write sounds technical…but to staff write with the heart, tells you the difference! Learn how staff writing can make your customer relationships better!
DAY TWO - Friday, March 14, 2008 (from 8:30 AM to 5:30 PM)
Module 01 - Start “Staff Write” Right!
Did you know that aside from your writing skills, you will need other skills to get things done while you staff write? Understand the process & enjoy results afterwards!
Module 02 - Let’s Staff Write!
Want more surprises? Brace yourself as we get you really charged up with more purposive writing tasks. How about staff writing for a “real boss”?
Module 03 - Adding Value to Your Staff Writing Career!
Give yourself the edge of being more communicative through your staff-writing work!
It’s your turn to get applauded by your signatories for using winning ways in packaging your written works!
The Fun-Learning Method:
This workshop will make use of :
• Communication Skill-Valuing And Awareness Discussions
• Individualized Pre-Writing Exercises
• Composing and Editing Practices
• Presentation Of Written Works
WE CUSTOMIZE DESIGN OF TRAINING PROGRAMS FOR EXCLUSIVE RUNS.
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Reserve NOW and SAVE P2,500 (prior to February 13, 2008)!
Learning Investment for the 2-Day Seminar-Workshop
- Super Saver Rate: P8,848 - VAT INCLUSIVE (pay on or before February 13, 2008)
- Early Bird Rate: P9,948 - VAT INCLUSIVE (pay on or before February 27, 2008)
- Regular Rate: P11,348 - VAT INCLUSIVE (starting February 28, 2008)
LEARNING INVESTMENT INCLUDES: A "Fun-filled" Learning Experience, complete with Learning Manuals/Hand-outs, Certificates, Freebies and FREE Parking!! plus... Breakfast, Sumptuous Buffet Lunch & Snacks!
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For the benefit of:
www.abetterchancefoundation.org.ph
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For seat reservations or queries, please call Mitch or Kristine...
ARIVA! Seminar & Convention Organizers
895-8058 / 895-9527 / 890-9651
Call/Text: 0917-3257870
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UPCOMING - ARIVA LEARNING EVENTS
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Date: March 27 - 28, 2008
Time: 8:30 AM to 5:30 PM
Venue: ASTORIA PLAZA, Ortigas, Pasig City
SERVEBEST:
A CUSTOMER SERVICE WORKSHOP
The program provides practical strategies and techniques
resulting to excellent customer satisfaction. This workshop
experience provides extremely useful approaches to help
ensure that products and services are produced.
Participants will learn what exceptional service is,
how to project a customer-friendly image,
how to handle demanding customers leading
to both productivity and profitability.
Statistics show that consumers tell 9 – 12 people
when they receive good customer service, yet they tell
20 people when they receive poor customer service.
Amazingly, consumers will spend up to 10% more for
a product or service if they will receive better quality
and service. These statistics demonstrate the value
of providing exceptional customer service.
Learning Investment for the 2-Day Seminar-Workshop
Super Saver Rate : PHP. 8,848.00
(Pay on or before February 27, 2008)
Early Bird Rate : PHP. 9,948.00
(Pay on or before March 13, 2008)
Regular Rate : PHP. 11,348.00
(Starting March 14, 2008)
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APRIL 2008
Date: April 10, 2008
Time: 8:30 AM to 12:00 NN (Morning Session)
Venue: ASTORIA PLAZA, Ortigas, Pasig City
BUSINESS ENGLISH COMMUNICATION SERIES:
Peak Performance on the Phone!
Does your “phonetics” still entail sincere servicing?
Here’s a course that lets you improve phone-servicing
skills (landline and cell based). Knowing more about
phone management gives you the edge in servicing.
It’s time to give your front liners that POP-experience
for you to achieve exemplary professional image and
winning business results!
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 10, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 11, 2008)
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Date: April 10, 2008
Time: 1:30 PM to 5:00 PM (Afternoon Session)
Venue: ASTORIA PLAZA, Ortigas, Pasig City
BUSINESS ENGLISH COMMUNICATION SERIES:
Speak to Succeed!
Encounters…meetings…functions…events…you name it!
They all happen at work! And just to be consistently
considered unblemished with our spoken English—
there are still Filipino professionals who would rather
keep silent or distant in situations like these. Question?
Are you one of them? Time to shine, my friend! If fear of
using English is what actually stops you, don’t let these
kind of frights manage you. It’s about time you manage
them! Here’s a course that lets you gain confidence in
conversational English and use it as one great tool for
professional success!
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 10, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 11, 2008)
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Date: April 11, 2008
Time: 8:30 AM to 12:00 NN (Morning Session)
Venue: Dusit Hotel Nikko, Makati City
CORPORATE IMAGE ENHANCEMENT SERIES:
Business and Social Protocol
Work yourself up the corporate ladder with confidence
and grace! Our aim is to provide you with the principles
and skills needed to be competent professionals and
to project that professional image. This seminar will
hone your business and social skills.
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 11, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 12, 2008)
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Date: April 11, 2008
Time: 1:30 PM to 5:00 PM (Afternoon Session)
Venue: Dusit Hotel Nikko, Makati City
CORPORATE IMAGE ENHANCEMENT SERIES:
Power Dressing & Style
Make an impact with a power image! Our seminar will
provide you with the knowledge and skills needed to
create a professional image and to improve your fashion
sense and personal style.
Learning Investment for the Half-Day Seminar:
Early Bird Rate : PHP. 2,148.00
(Pay on or before March 11, 2008)
Regular Rate : PHP. 2,848.00
(Starting March 12, 2008)
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Date: April 16 - 17, 2008
Time: 8:30 AM to 5:30 PM
Venue: ASTORIA PLAZA, Ortigas, Pasig City
MANAGING YOUR SALES RESULTS:
PERFORMANCE MANAGEMENT
Beyond the traditional booking of sales, this session addresses
the concern of measuring effort that would lead into the
Performance Management process.
Learning Investment for the 2-Day Seminar-Workshop
Super Saver Rate : PHP. 8,848.00
(Pay on or before March 17, 2008)
Early Bird Rate : PHP. 9,948.00
(Pay on or before April 11, 2008)
Regular Rate : PHP. 11,348.00
(Starting April 12, 2008)
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Date: April 17 - 18, 2008
Time: 8:30 AM to 5:30 PM
Venue: ASTORIA PLAZA, Ortigas, Pasig City
TEAM MATTERS: DEVELOPING
TEAM LEADERSHIP SKILLS PROGRAM
"Team" is a word and concept that is being discussed
more and more as businesses and organizations strive
to improve profitability, effectiveness, and efficiency.
Building a team is hard work. It can also be quite stressful
if you lack the team skills.
Attend our two-day skills based workshop that
enhances team leader skills to effectively lead and
motivate team. This is a unique training program that
equips team leaders with tools and techniques in
assessing the team's level of "team-ness" and create
action plans to address gaps.
Learning Investment for the 2-Day Seminar-Workshop
Super Saver Rate : PHP. 8,848.00
(Pay on or before March 17, 2008)
Early Bird Rate : PHP. 9,948.00
(Pay on or before April 12, 2008)
Regular Rate : PHP. 11,348.00
(Starting April 13, 2008)
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Date: April 24 - 25, 2008
Time: 8:30 AM to 5:30 PM
Venue: CSB HOTEL, MANILA
SUCCESS SERIES CONVENTION
"ReDiscover the Power of Professionalism"
(2008 Convention for Executive Secretaries and
Administrative Executive)
Learning Investment for the 2-Day Convention
Super Saver Rate : PHP. 5,348.00
(Pay on or before March 7, 2008)
Early Bird Rate : PHP. 6,148.00
(Pay on or before March 24, 2008)
Regular Rate ; PHP. 6,848.00
(Starting March 25, 2008)
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For seat reservations or queries, please call Mitch or Kristine...
ARIVA! Seminar & Convention Organizers
895-8058 / 895-9527 / 890-9651
Call/Text: 0917-3257870
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